Trust and Safety

Trust and Safety

Sandee
Written by SandeeLast update 3 years ago

Who Forms our Community?


Students – Our students come to this Site to have an engaging learning experience where they have access to a huge variety of topics from experts who practice these skills on a daily basis.


Instructors – Our instructors are an inspiring bunch who love to teach. They come to this Site because of the opportunity to impact millions of students, and for access to the tools, platform, and coaching that enables them to create high-quality courses.


What are the Ground-Rules?


1) Don’t spam


Students who come to this Site have a safe and engaging learning experience and instructors teach for the love of sharing knowledge. Instructors: Once you’re on the Neil Yanto platform, don’t try to sell other products or spam each other with requests and offers.


2) Don’t game the system


  • For instructors: Don’t direct Neil Yanto students away from the platform, push the envelope on what is and is not allowed, or search for loopholes in policies. We want our community of students to grow, as does every other instructor. When you game the system, the whole community loses out on having a common pool of engaged students who want to learn.
  • For students: Don’t harass instructors, ask for free coupons, or offer reviews in exchange for things. The community relies on a healthy interaction between students and instructors, as well as honest student feedback to understand which courses are right for them.

3) Keep it professional


Our instructors actively collaborate and communicate with each other, and students and instructors have healthy and vibrant discussions through the course-taking experience. We ask that, in connection with those relationships, you are respectful, honest, and considerate with students, instructors, and Neil Yanto staff. Be a positive member of the Neil Yanto community. Never ask for personal information, or post unoriginal content as your own.


4) If you see something, say something if anything you see or experience ever seems like a violation, or you are unsure about a policy, just let us know by emailing support@neilyanto.com. Someone on our team will review every report, answer your questions, and determine whether there has been a violation of our policies.


We’re here to help you understand our policies and be successful on this Site.

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